Home > Troubleshooting > Zebra Z4M Printer Troubleshooting
Addtime:2013-07-22
 When a fault occurs, the printer should be as detailed records of the state, including
      
(A) the status indicator panel (flash, light, off) and the change process;
      
(2) the operation of the printer (paper feed, paper, printing, etc.);
      
(3) to take measures to deal with;
      
(4) the printer's response, the bad parts of labels and ribbons and so on.

  
1 boot, the panel indicator is not displayed.
     
Check the power supply is normal, or bonding cable is connected properly.
  
2 ribbon wrinkle, transfer ribbon control damper.
  
3.If there is always a printed label vertical white lines do not come out, then
    
(A) first signed with cotton wool dipped in print head cleaning fluid, carefully clean white lines appear at the print head.
    
(2) If the fault persists, replace the print head.

Troubleshooting Possible cause Remedy
When turned on, all the lights, LCD no display bad motherboard Contact ZEBRA company
Print position left (Right)

1. Paper-right (left)
2. Program defines the coordinates of the right
3. Printer settings LEFT POSITION wrong one. The paper installed, retaining a good block of paper.
2. Re-set to print the coordinates
3. Reset LEFT POSITION
Print position on the side (lower) 1. Program defines the coordinates of the wrong
2. Printer settings LABEL TOP wrong one. Re-set to print the coordinates
2. Reset LABEL TOP
Tear-off position on the side (lower)
Printer settings TEAR OFF
Adjust the tear position setting is wrong (see five (2))
Print too deep a. Printhead pressure tight
2. Print high a temperature. Reducing the pressure of the printhead
2. Reducing the temperature of the print head
Print too shallow a depth. Printhead pressure is too loose
2.Print low temperature
3 does not match a label and ribbon. Increase printhead pressure
(2) increase the temperature of the print head
3 Contact ZEBRA company
Print Zuoqianyoushen
Right or left-deep shallow one. Around uneven printhead pressure
2 print head position is not good one. Balanced around the print head pressure
(2) re-adjust the print head position
Positioning allowed

1 sensor position is wrong
2 belt wear
3 is a printing paper is not loaded. Adjust the sensor position
2. Replace the belt
3. The paper installed, block retaining good paper
Computer transmission of data,
Printer is not
Receive Data 1. Online parameter setting does not
2. A bad motherboard. Re-set
2. Contact Tao Sheng
LCD RIBBON OUT1. Out of ribbon or is not installed
2. Ribbon sensor detects an error
3. Set in the program print a wrong way. Installed Ribbon
2. Do the labeling and Ribbon Sensor Sensitivity adjustment / correction
3. Contact the program vendor
LCD RIBBON IN1. In thermal mode, install the ribbon
2 In thermal transfer mode, ribbon sensor detects an error. Remove the ribbon
2. Do the labeling and Ribbon Sensor Sensitivity adjustment / correction (step five (16))
LCD PAPER OUT1. Labels run out or is not installed,
2 label sensor position is wrong
3 label sensor is obscured objects
4 label sensor detects an error
5 print set in the program the wrong way one. Install a good label
2. Adjusted the position of the label sensor
3. Remove occluded objects
4. Do the labeling and Ribbon Sensor Sensitivity adjustment / correction (step five (16))
5. Contact the program vendor
LCD HEAD OPEN1. The printhead is not closed
2. Print head resistance value is set right
3. Printhead state sensor does not detect one. Close the print head
2. Set up the print head resistance value
3. Contact ZEBRA company
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